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Privacy Policy
Effective Date: [January 28, 2025]

1. Introduction
Welcome to MindShift Healing, operated by 2699305 Ontario Inc. ("Company," "we," "our," or "us"). This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website (www.mindshifthealing.com), services, and communicate with us, including via SMS through our toll-free number 1-866-936-9976. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect
We collect the following types of personal data:

  • Personal Identifiable Information (PII): Name, email address, phone number, and other contact details.

  • Payment Information: When purchasing digital products or services, your payment details are processed securely via third-party payment providers such as PayPal.

  • Usage Data: Information on how you interact with our website and services.

  • Communication Data: Messages and interactions via email, SMS, and social media.

3. How We Use Your Information
We use your data for the following purposes:

  • To provide coaching services and digital products.

  • To communicate with you regarding your inquiries, appointments, and services.

  • To send promotional materials, newsletters, and marketing messages with your consent.

  • To process payments securely.

  • To comply with legal obligations and enforce our terms of service.

4. SMS Communication & Compliance with TCR Regulations
By providing your phone number, you consent to receive SMS messages from us related to our services. We comply with TCR (The Campaign Registry) SMS regulations, including:

  • Clear opt-in and opt-out options.

  • Secure handling of your phone number.

  • SMS opt in and Phone numbers collected for Communications purposes will not be shared with Third parties and affiliates for Marketing. 

You can opt-out of SMS communications at any time by replying "STOP" to our messages.

5. Data Sharing & Third-Party Services
We may share data with trusted third-party providers that facilitate our services, including:

  • Marketing & Analytics: Facebook, Google, Mailchimp.

  • Website & Scheduling: Wix, SuperSaaS.

  • Payment Processing: PayPal.

We ensure that these third parties adhere to data protection laws and use your data only for authorized purposes.

6. GDPR Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to our processing of your data.

  • Withdraw consent where processing is based on consent.

  • Request data portability.

  • Lodge a complaint with a supervisory authority.

7. CCPA Data Protection Rights
If you are a California resident, you have the right to:

  • Know what personal data we collect, use, and share.

  • Request deletion of your personal data.

  • Opt-out of the sale of your personal data (we do not sell personal data).

  • Not be discriminated against for exercising your rights.

8. Data Security
We implement security measures to protect your personal data. However, no data transmission over the Internet is 100% secure. If you believe your data has been compromised, please contact us immediately.

9. Retention of Data
We retain your personal data as long as necessary for business, legal, and compliance purposes. You may request deletion of your data at any time.

10. Contact Information
For questions or requests regarding your privacy, please contact us:

11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Thank you for trusting MindShift Healing with your personal data.

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